Communication History in Scout
Communication History shows you all email communication and meetings between your company and the account you are currently viewing.
It works by accessing your actual email account and identifying the correspondences with the target account.
Don't forget to select an account if you aren't viewing one currently:
This will show you all the emails you currently have with that target account.
Clicking on one of the emails will show the full message.
Clicking the subject, in this case, "demo walkthrough", returns you to the main screen.
Clicking the gray filter icon in the top right will bring you to our filter menu.
By default, all types of communication are shown. Unselecting a box will hide that type of communication.