The Audience overview grid is where you can go to see all of your Audiences. You can access this grid by navigating to Audiences, Favorite, or My Audiences in the left hand navigation in Engage:

The over view grid provides access to the following information:

  • Name: Name
  • Member Type: Account or Person
  • Schedule: Scheduled or Recurring
  • State: Active or Inactive
  • Job Status: status of the most recent sync: none (never run) In progress, Success/Partial     failure/Failure
  • Owner: Owner
  • Favorite: Favorited
  • Created - date of when the audience was created
  • Last Modified - date of when something about the audience was last changed
  • Last Run - Date and time of last run

Name is the name that you have given your audience when creating it, or by editing it from the Details tab.

Member Type is what the audience is syncing. This can be Accounts if you are choosing to sync accounts, or People if you are choosing to sync people to another platform. 

Destination(s) indicates which platforms the audience is syncing too. 

State indicates whether the audience is currently active or inactive. Active means that the audience is live and is continuously syncing to the selected destinations. Inactive means that the audience has either never synced, or is no longer syncing and will not sync again unless re-activated.  

Status will indicate the status of the most previous Sync. If the Audience has not synced, this column will show an empty state:

If the Audience is currently syncing this column will show an in progress state:

If the Audience has synced and all qualified accounts and people have succeeded, this column will show a success state:

If the Audience has synced and has partially failed, meaning some people or accounts who qualified were unsuccessful for all destinations, or some destinations were unsuccessful for some people or accounts, this column will show a partial failure state:

If the Audience has synced and was a complete failure, meaning all people or accounts who qualified were unsuccessful for all destinations, this column will show a total failure state:

Owner will be the Engagio user who created the audience.

Favorite will contain a filled in or empty start to indicate that this audience has been made a favorite by the user.

Created will contain the date that the audience was created.

Last Modified will contain the date of when something about the audience was last changed.

Created will contain the date of when the audience was created.

Last Modified  will contain the date of when something about the audience was last changed.

Last Synced will contain the date and time of last run.