The Journey Summary page is divided into three sections:

1. Accounts by Stage

This is the same chart that appears on the Configurable Journeys dashboard, and we've described it in detail here.


2. Metrics by Stage

To the right of the chart is the table of journey metrics.  It shows the following information:

  • Volume  (Total number of transitions to this stage)
  • Velocity (Average number of days spent in this stage before moving to a forward stage)
  • Conversion (Percentage of accounts that entered this stage, and moved to a forward stage)

Clicking on any of these metrics takes you to the corresponding volume, velocity, and conversion pages.


3. Accounts Table

This is a table of accounts that corresponds to the selected stage in the Accounts by Stage chart above it: